Privacy & Cookies
Your privacy matters to us. Learn how we protect your data.
My Urban Limos (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
Name, email, phone number, address
Payment Information
Credit card details, billing address
Trip Information
Pickup/dropoff locations, travel dates, preferences
Device Information
IP address, browser type, device identifiers
How We Use Your Information
How We Protect Your Data
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- PCI-DSS compliant payment processing
- Regular security audits and vulnerability assessments
- Access controls and employee training
Information Sharing
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors, email services, and analytics providers
- Chauffeurs: Necessary trip details to complete your booking
- Legal Authorities: When required by law or to protect our rights
Cookie Policy
We use cookies and similar technologies to enhance your experience on our website. Here are the types of cookies we use:
Essential Cookies
Required for the website to function properly. Cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to deliver personalized advertisements.
Preference Cookies
Remember your settings and preferences.
Your Rights
You have the right to:
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Trip records are kept for 7 years for tax and regulatory purposes. You may request deletion of your account data at any time, subject to our legal retention requirements.